Phase support
Let’s get you
back in rhythm.
Start with the quick answers below. If you still need help, email us and include the app version shown in Phase Settings. Never send cycle dates, symptoms, share codes, or Health information.
Email Phase supportCommon questions
Quick answers
I received a link instead of a six-digit code.
Phase signs in with a six-digit email code. Request a fresh email from the app and enter the code in Phase. If the new message still contains only a link, contact support and tell us whether you are using a development or App Store build.
My email code did not arrive.
Check spam or junk folders and confirm the address is correct. Wait at least 60 seconds before requesting another code. Only the newest code may work, and codes expire after one hour.
How do I change Apple Health access?
Open the Health app, tap your profile picture, choose Apps and Services, then Phase. You can change individual read and write permissions there.
How does supporter sharing work?
You select the categories you want to share and generate a private code. Your supporter signs in and redeems it. They cannot see exact cycle dates, and you can change consent or revoke access.
How do I manage or cancel a subscription?
In Phase Settings, choose Manage Subscription, or open iOS Settings, tap your Apple Account, then Subscriptions. Deleting Phase does not automatically cancel an Apple subscription.
How do I delete my account?
Open Phase, go to Settings, and choose Delete Account. This permanently removes your Phase account and associated active app records. Manage any Apple subscription separately before deleting if you no longer want it.
Still stuck?
We’re here.
Email Support email pending. Please include what you were trying to do, what happened, your iOS version, and your Phase app version.
For your privacy, do not include health information, symptoms, cycle dates, free-text notes, or private share codes.