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The agreement for using Phase

Terms of Use

Effective 11 August 2026

These terms govern your use of the Phase iOS application and related services. By using Phase, you agree to them.

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1. The Phase service

Phase provides cycle-awareness, planning, check-in, reminder, and consent-based supporter features. You receive a personal, limited, revocable, non-transferable licence to use the app for your own purposes, subject to these terms and Apple’s applicable terms.

Phase is not a medical device or emergency service. Its estimates can be incomplete or wrong and must not be used for contraception, fertility decisions, diagnosis, or urgent health decisions. Seek qualified professional care for medical concerns.

2. Accounts and eligibility

You must provide accurate information, protect access to your device and email account, and notify us if you suspect unauthorised use. You are responsible for activity under your account. You must be at least 13, and if local law requires parental or guardian consent, you must have it.

3. Subscriptions and billing

Some personal-account features require an auto-renewing subscription. The price, billing period, and available products are shown before purchase. Payment is charged to your Apple Account and handled by Apple.

Unless cancelled, a subscription renews automatically according to the terms displayed by Apple. You can manage or cancel it in your Apple Account subscription settings. Cancellation takes effect at the end of the current paid period. Refund requests are governed and processed by Apple. Deleting the app or your Phase account does not itself cancel an Apple subscription.

4. Supporter sharing

Personal account holders control which supported categories are shared and may revoke access. Supporters must use information respectfully, keep private codes confidential, and not use Phase to monitor, coerce, diagnose, or make decisions for another person. Do not share a code with anyone who is not intended to receive it.

5. Acceptable use

You must not misuse Phase, attempt to access another person’s information, evade access controls, reverse engineer the service except where law permits, introduce malicious code, scrape the service, interfere with operation, or use Phase unlawfully. We may restrict access to protect users and the service.

6. Ownership and feedback

Phase and its software, design, branding, and content are owned by us or our licensors. These terms do not transfer that ownership. You keep rights in information you provide. If you send voluntary feedback, you allow us to use it to improve Phase without an obligation to compensate you.

7. Availability and liability

Phase is provided on an "as available" basis. We work to keep it reliable but do not guarantee uninterrupted access, perfect predictions, or compatibility with every device or service.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss arising from use of Phase. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable consumer guarantees.

8. Changes and termination

You may stop using Phase and delete your account at any time. We may suspend or terminate access for serious or repeated breaches, security risks, or legal requirements. We may change Phase or these terms as the product develops; material changes will receive reasonable notice where required.

9. Governing law

These terms are governed by the laws of New Zealand, without limiting mandatory rights you may have under the laws where you live.

10. Contact

Questions about these terms can be sent through our support page.

Email: Support email pending

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